Jewelry Care

As general advice, I suggest you remove your jewelry when you practice high impact sports or when you are doing gardening or house work to prevent any damage.

All of our pieces made with solid Gold and Sterling Silver are made to be used daily and in all situations .. and yes! You can swim with it!.

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BEADED BRACELET WEAR & CARE

Each beaded bracelet at Lulu Fiedler is carefully handcrafted using natural materials and delicate stringing techniques. Due to the nature of beaded jewelry, normal wear over time is expected. Cords and stringing materials naturally weaken with daily use and may require periodic maintenance or restringing.

To help preserve the life of your bracelet, we recommend avoiding exposure to water, perfumes, lotions, chemicals, excessive sunlight, exercise, sleeping, and strong pulling or tension while wearing.

We offer complimentary repairs for craftsmanship-related issues within 60 days of purchase. This includes issues directly related to the original construction of the bracelet.

Normal wear and tear, accidental damage, improper care, broken cords caused by tension or impact, and natural aging of materials are not considered manufacturing defects and are therefore not covered under complimentary repair.

After the initial 60-day period, repairs and restringing services are available for a maintenance fee.

Before proceeding with any maintenance or repair service, the bracelet must first receive approval via email. Clients are kindly asked to contact us with photos and a brief description of the issue prior to mailing the piece.

Please note that return shipping costs are the responsibility of the client unless otherwise agreed upon.

Because many stones and beads are natural and unique, exact replacements cannot always be guaranteed.

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SOLID GOLD

All of our solid gold pieces are made from 14K or 18K gold, this is the hardiest of all the golds which means they can be worn on a daily basis! you can shower and sleep in your solid gold pieces.

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STERLING SILVER

Please handle your Sterling Silver jewelry with care by storing it neatly in your Lulu Fiedler pouch or box and keeping away from perfume, hair styling products or body lotions. This will increase the longevity and avoid tarnishing over time. Wipe your jewellery clean with a cloth when you take off for a rest, to ensure any oils are removed that could possibly tarnish your piece. I strongly recommend you remove any polished Sterling Silver jewelry if you use a Hot Tub to prevent them from tarnishing.

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OXIDIZED SILVER

Our oxidized silver jewelry is intended to look darkened, matte and black, so please DO NOT POLISH IT. Any solution will remove the oxidization patina. It’s best to keep it away from soap and any cleaning agents. We recommend a clean cloth and lukewarm water to clean oxidized silver jewelry. The dark colour of oxidized sterling silver is the result of a special surface treatment that with time and wear will lighten and in places may disappear altogether, giving each piece its unique character. However, if you would like your piece of jewellery restored to its former glory please contact us lulu@lulufiedler.com

Please do not store your oxidized Sterling Silver jewelry with your shiny Sterling Silver jewelry, as the oxidization may tarnish it. I wouldn’t want that to happen! Please use your Lulu Fiedler pouch or box to keep them separate.

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PEARLS

The Pearls I use in my work are Fresh Water Pearls, Salt Water Pearls, Akoya Pearls, Tahitian Pearls, or South Sea Pearls. These are completely natural, and can be fragile and scratch so please handle with care and store your pieces in your Lulu Fiedler pouch or box to keep them separate from your other Jewelry pieces and avoid any scratches.

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OPALS

Opals are sensitive stones and should be kept away from extreme temperatures. It is not recommended that you bathe in them. They love to be worn and take moisture from the skin to keep them beautiful and iridescent.